March 26, 2008

This Is How You Keep Customers

I wrote the other day about how Netflix had gone down for almost a full day, causing shipping delays and other technical problems.  And although they never explained what the reason was, to keep their customers happy they are issuing their customers a 5% credit to their accounts to make up for the outage.  It [...]

March 26, 2008

Cable Companies Joining Sprint’s WiMax Effort

Comcast and Time Warner are in talks with Sprint and Clearwire to join the joint venture named Xohm.  Comcast is offering 1 billion (with a B) and Time Warner has offered 500 million to help the fledging company make it off the ground.
I personally don’t know how to feel about this.  I haven’t given any [...]